Lawson

Lawson provides the ideal software package to manage your organization’s operating budget or track precious inventory, offering sound financial, human resources, and materials management solutions. ACS Healthcare Solutions provides scrupulous pre-implementation planning, expert design, thorough implementation support, and post-implementation audit and support. Together, we can launch your enterprise into a whole new era in healthcare.

With your Lawson investment, you are addressing how to deliver efficient back office support so you can provide safe, effective treatment to your patients.  ACS Healthcare Solutions has the capabilities and processes that transform Lawson technologies into solutions that help you meet this challenge.  Our world-class skills, state-of-the-art knowledge, training, tools, and communication enable us to deliver a full and complete implementation—not just an installation.

Market-leading Solutions

Our multidisciplinary team works with you to meet your business objectives. From assessing your organization’s existing systems and processes to design of your new system through implementation and beyond, our goal is to make sure that you get the most out of your system — on time and within budget.

We provide a full array of application management services to help you manage day-to-day application activities, including:

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Assessment—We examine your existing processes in light of the Lawson tool selected and best practices. We look for existing opportunities for efficiency, identify lost opportunity costs, and ascertain existing resources.  We define a plan for managing the processes and potential bottlenecks you may encounter during implementation.

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Design—Taking into consideration resource acquisition and reallocation, the location and form of all system components, the technology enablers incorporated into the solution, we design the system tailored to your needs. We develop a high-level, milestone-driven project plan and a budget. We define the requirements for the project team and develop a plan and schedule.  The design includes:

• Identifying best practices
• Guidance to maximize your Lawson solution for process improvement and workflow
• Assistance in streamlining your processes to obtain maximum productivity
• ROI improvements, recommendations for productivity-enhancing integration options with payroll, scheduling, human resources, accounting systems, and supply chain optimizations
• Identification of the cultural, operational, and system processes necessary for successful conversion and integration of Lawson’s systems into your healthcare enterprise

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Implementation Support—Our Lawson technical and functional experience on multiple platforms, including both Windows and UNIX environments, along with our trained engineers and hardware partners, combine to provide you the resources you need to support your implementation properly. Our experienced programmers assist with third-party interfaces and customizations. We support implementation of your Lawson Software through:

• Project Management
• Technology acquisition installation
• System integration
• Historical data conversions
• Testing and training
• Job descriptions and recruiting
  

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Post Implementation Audit and/or Support—We can provide post-go-live support through month-end or year-end. Or, we can audit your intended goals and objectives with the state of the system at go-live.

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Help Desk—Our easily-accessible, always-available Help Desk services include 7/24/365 expert escalation and super-user support when you need it most. This is included in our full hosting and remote management services.

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Network Management—Our network management capabilities provide everything you expect and need for your packaged applications. We manage the routers, bandwidth and install all the required equipment to get you up and running as fast as possible. With ACS Healthcare Solutions, you're assured a high level of comfort with our high-capacity national backbone, a 7/24/365 network operations center and superior support and service.

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Remotely Managed Offering—Our RMO allows you to gain access to the benefits of outsourcing while not having to engage in a fully outsourced application service provider model.

We include real-time system checks, around-the-clock emergency support, and access to a wide array of Lawson technical and functional expertise that will assist in maintaining an efficient application environment. RMO provides support in the most complex areas of your application deployment – providing technical administration, functional support and monitoring, and database monitoring/tuning, without having to take your hardware and infrastructure offsite.

You can free up your Lawson personnel to focus on strategic business development to service YOUR customers, rather than on internal maintenance and support.

Remarkable Results

Our Lawson certified consultants deliver sound design solutions and measurable ROI improvements.  We form a partnership with your organization to:

• Align your business goals with your Lawson objectives.
• Translate strategies into optimized enterprise processes.
• Act on the opportunities to establish and grow business processes that are collaborative, valuable, and long-term.
• Identify and implement technology solutions with the functionality demanded by the optimized processes.
• Manage the resulting change and integration challenges during and after the initiatives.
• Uncover new opportunities to better meet your goals and expectations.
  

ACS Healthcare Solutions has participated in over 50 Lawson healthcare implementations, many of these at multi-hospital systems. We have assisted clients with implementation, project management, application & technical consulting, and process improvement.

Measurable Value

By working with information technology leaders like Lawson Software, ACS Healthcare Solutions offers healthcare enterprises a complete, risk-shared enterprise resource planning package.  As one of the nation’s largest healthcare Lawson Series 8.x practices, we provide an economical and thorough implementation solution. ACS Healthcare Solutions and Lawson help you achieve long-lasting success.

Contact us for more information about our Lawson
consulting services.