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ACS and UMass Memorial Enter Outsourcing Agreement


FOR IMMEDIATE RELEASE

DALLAS, TEXAS: October 5, 2005 – Affiliated Computer Services, Inc., (NYSE: ACS), a premier provider of business process outsourcing and information technology solutions, announced today that effective November 1, 2005, it will move from a subcontractor to primary contractor role in providing network, data center, and telecommunications services to UMass Memorial Health Care, Inc., (UMMHC). ACS will also assume responsibility for UMMHC’s desktop support and help desk on January 1, 2006.

UMMHC and the primary contractor, with ACS as its subcontractor, originally entered into a seven-year, $102 million information technology (IT) outsourcing agreement in May 2002. The primary contractor provided applications, help desk, and desktop services and ACS provided the data center, network, telecommunications, and disaster recovery services. By mutual agreement, the outsourcing agreement between UMMHC and the primary contractor will terminate on November 1. UMMHC will take over responsibilities for its applications and project management office, and outsource to ACS the desktop support and help desk services on January 1, following a transition period.

In addition to moving into the primary outsourcing contractor role, ACS retains responsibility for the data center, network, and telecommunications services, while taking on responsibility for help desk and desktop services. Under the new contract, ACS’ revenue will increase by approximately 60 percent.

The new agreement calls for ACS to support 9,000 desktops and peripherals for a population of 12,000 end-users and to furnish 24 x 7 help desk services through its healthcare-dedicated network monitoring and call center in addition to continuing to provide data center, network, telecommunications, and disaster recovery services

“We are confident that ACS, in its expanded role, can make a more important contribution to helping UMMHC achieve its strategic goals through excellence in information technology,” said Wendy Warring, Executive Vice President of UMMHC. “Powerful, agile, and cost effective IT systems are an important element in the success of an academic medical center and critical in enabling us to serve our patients. We look forward to working closely with ACS to support UMMHC’s commitment to excellence in patient care.”

“We appreciate the trust that UMass Memorial Health Care places in ACS as we enter this expanded information technology outsourcing agreement,” said Charles O. Bracken, Managing Director of ACS Healthcare Solutions. “We look forward to applying our extensive healthcare knowledge and recognized expertise in IT services management to achieve UMMHC’s goals.”

About UMass Memorial Health Care

The UMass Memorial Health Care System is the largest not-for-profit healthcare system in Central Massachusetts with 1,500 physicians and more than 12,000 employees. The system’s comprehensive network of care includes teaching hospitals, affiliated community hospitals (Clinton Hospital, Marlborough Hospital, HealthAlliance Hospitals, Wing Memorial Hospital and Medical Centers), outpatient clinics, community-based physician practices, long-term care facilities, and home health, hospice, rehabilitation, and mental health services. UMass Memorial is dedicated to promoting health and wellness in the community, and is proud to be the clinical partner of the University of Massachusetts Medical School.

ACS, a FORTUNE 500 company with more than 50,000 people supporting client operations in nearly 100 countries, provides business process outsourcing and information technology solutions to world-class commercial and government clients. The company’s Class A common stock trades on the New York Stock Exchange under the symbol “ACS.” ACS makes technology work. Visit ACS on the Internet at www.acs-inc.com.

Contacts

Investor Relations Contact
Warren Edwards
Executive Vice President/Chief Financial Officer,
Affiliated Computer Services, Inc.
214-841-8082
warren.edwards@acs-inc.com

Media Contact
Lesley Pool
Senior Vice President/ Chief Marketing Officer
Affiliated Computer Services, Inc.
214-841-8028
lesley.pool@acs-inc.com

 

The statements in this news release that do not directly relate to historical facts constitute “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are subject to numerous risks and uncertainties, many of which are outside the Company’s control. As such, no assurance can be given that the actual events and results will not be materially different than the anticipated results described in the forward-looking statements. Factors could cause actual results to differ materially from such forward-looking statements. For a description of these factors, see the Company’s prior filings with the Securities and Exchange Commission, including our most recent filing. ACS disclaims any intention or obligation to revise any forward-looking statements, whether as a result of new information, future event, or otherwise.

 

 

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